Refund policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@littleluxesleepwear.com. If your return is accepted, we will provide instructions on how and where to send your package.
Please note:
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Customers are responsible for return shipping costs.
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We do not provide prepaid return labels.
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Returns must be sent to: 1766 East 27th St, Brooklyn, NY 11229
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Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once your return is accepted and processed, you may use your store credit to place a new order.
Refunds
We will notify you once we’ve received and inspected your return and let you know if it has been approved.
Approved returns will be issued as store credit only. We do not offer refunds to the original payment method.
Once approved, your store credit will be issued and can be used on future purchases.